Privacy Policy

Dalo Auto Recycling ("Dalo", "we", "our", or "us") respects your privacy and is committed to protecting the information you provide when using our website, instant quote tools, AI-powered assistants, scheduling tools, and related services.

This Privacy Policy explains what information we collect, how we use it, when we share it, and your choices regarding your information.

By using our website, requesting a vehicle offer, scheduling a pickup, or interacting with our AI-powered tools, you agree to the practices described in this Privacy Policy.

We may collect information directly from you when you use our services.

Contact Information

• Full name
• Phone number
• Email address
• Mailing address
• Pickup address

Vehicle Information

• Year
• Make
• Model
• Mileage
• Title status
• Vehicle condition
• Vehicle location
• Vehicle photographs (if provided)
• Other information voluntarily submitted during the quote process

Scheduling Information

• Pickup address
• Preferred pickup dates
• Preferred pickup times
• Appointment confirmations
• Scheduling updates

Technical Information

We may automatically collect:

• IP address
• Browser type
• Device type
• Operating system
• Website activity
• Referring websites
• Analytics information

Dalo Auto Recycling may offer AI-assisted tools that help customers:

• Obtain vehicle offers
• Submit vehicle information
• Schedule pickups
• Update pickup information
• Communicate with Dalo Auto Recycling

Information submitted through these tools may be processed automatically in order to provide the services requested by the customer.

AI-generated responses are intended to assist customers but should not be considered legal, financial, or professional advice.

We use collected information to:

• Generate vehicle offers
• Create and manage customer leads
• Schedule vehicle pickups
• Contact customers regarding offers and appointments
• Verify information provided during the quote process
• Improve our website and services
• Prevent fraud and abuse
• Comply with legal obligations
• Maintain business records

By providing your phone number and giving consent during the quote process, you agree that Dalo Auto Recycling may contact you by:

• Phone call
• Text message
• Email

regarding:

• Vehicle offers
• Pickup scheduling
• Appointment reminders
• Offer updates
• Customer service matters

Message and data rates may apply depending on your mobile carrier.

You may opt out of marketing communications at any time, but transactional communications related to active offers, pickups, or customer service may still be necessary.

Phone calls, text communications, and customer interactions with Dalo Auto Recycling may be recorded, monitored, or stored for:

• Quality assurance
• Training
• Customer service
• Fraud prevention
• Business operations

where permitted by applicable law.

Our website may use cookies, analytics services, and similar technologies to:

• Understand website usage
• Improve performance
• Measure marketing effectiveness
• Enhance user experience

You may adjust cookie preferences through your browser settings.

We do not sell personal information.

We may share information with:

• Service providers who help operate our business
• Towing providers and transportation partners
• Technology vendors supporting our systems
• Scheduling and communications providers
• Government agencies when required by law

Information is shared only when necessary to provide services or comply with legal obligations.

We retain information only as long as necessary to:

• Provide services
• Maintain business records
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

Vehicle transaction records may be retained for longer periods when required by law.

We use commercially reasonable security measures to help protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no system can guarantee complete security, and information transmitted over the internet is provided at your own risk.

Our website may contain links to third-party websites or services.

Dalo Auto Recycling is not responsible for the privacy practices of third-party websites.

We encourage users to review the privacy policies of any third-party services they use.

Our services are not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13 years of age.

If we become aware that such information has been collected, we will take reasonable steps to remove it.

You may contact us to:

• Request access to your information
• Correct inaccurate information
• Request deletion where legally permitted
• Update contact information
• Opt out of certain communications

Some information may be retained when required by law or necessary to complete business transactions.

We may update this Privacy Policy from time to time.

Changes become effective when posted on this page.

Continued use of our services after updates constitutes acceptance of the revised Privacy Policy.

Dalo Auto Recycling

Phone: 540-999-4406

Website: https://www.daloautorecycling.com

Facebook: https://www.facebook.com/daloautorecycling

X: https://x.com/Dalorecycling

If you have questions regarding this Privacy Policy, please contact us through our website or by phone.